Privacy Policy

Last Updated: October 28, 2025

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you register for an account or use the Service, including:

• Account Information: Name, email address, and/or phone number
• Profile Information: Photos and other content you choose to upload
• Location Information: Location data you provide when posting items or connecting with your community (this information is not stored on our servers)
• Communications: Information you provide when you contact us for support or feedback

1.2 Information Collected Automatically

When you use our Service, we may automatically collect certain information, including:

• Device Information: Device identifiers, operating system, and mobile network information
• Usage Data: Information about how you interact with our Service (when analytics are implemented)
• Log Data: IP address, browser type, pages visited, and timestamps

2. How We Use Your Information

We use the information we collect to:

• Provide and Maintain the Service: Create and manage your account, facilitate sharing and loans of items within your community
• Community Features: Enable you to connect with other users, share items, and participate in community activities
• Communications: Send you technical notices, security alerts, and support messages (such as password reset emails and service interruption notifications)
• Improve the Service: Analyze usage patterns to enhance user experience and develop new features
• Security: Monitor and prevent fraud, abuse, and security issues
• Legal Compliance: Comply with applicable laws, regulations, and legal processes

3. Third-Party Services

We use the following third-party service providers to help us operate and improve our Service:

3.1 Service Providers

• Google OAuth: For secure account authentication
• Mailgun: For sending transactional emails (receives email addresses)
• Firebase Cloud Messaging: For push notifications to your device
• Mapbox: For location services and mapping features
• Google Gemini/Vertex AI: For AI-powered features (receives user-submitted images)
• Google Cloud Platform: For hosting and data storage in North America
• Google Analytics: For understanding how users interact with our Service (to be implemented)

These third-party services have their own privacy policies and may collect, use, and share your information in accordance with their respective policies. We recommend reviewing their privacy policies to understand their practices.

3.2 Data Sharing

We do not sell, trade, or rent your personal information to third parties. We only share your information with service providers as necessary to operate the Service, and these providers are contractually obligated to protect your information.

4. Data Storage and Security

4.1 Data Location

Your data is stored on secure servers provided by Google Cloud Platform in North America.

4.2 Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4.3 Data Retention

We retain your personal information until you delete your account. When you delete your account, we will delete your personal information from our active databases, except where we are required to retain it for legal or security purposes.

5. Your Rights and Choices

5.1 Access and Control

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Data Portability: Export your data through our data takeout feature
• Deletion: Delete your account and associated personal information at any time through the app settings
• Correction: Update or correct your account information through your profile settings
• Opt-Out: We only send technical support emails (e.g., password resets, service interruptions). You cannot opt out of these essential communications while maintaining an active account

5.2 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell your information)
• The right to non-discrimination for exercising your privacy rights

6. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our systems.

7. International Users

Our Service is currently available to users in the United States only. If you access our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and operated.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. When we implement Google Analytics, cookies will be used to collect usage data. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

10. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Our Service does not currently respond to DNT signals.

11. Contact Us

12. Additional Information

12.1 User-Generated Content

When you share items or participate in community features, certain information (such as your name and photos) may be visible to other users in your community. Please use caution when sharing personal information through the Service.

12.2 Location Data

While we process location data you provide to facilitate community connections and item sharing, we do not store this location data on our servers after processing.

12.3 Data Breaches

In the event of a data breach that affects your personal information, we will notify you in accordance with applicable laws and take appropriate steps to mitigate any harm.